Shipping policy
At CrystalGlow, every order is carefully crafted and packed with love before it reaches your door.
Order Processing
Due to the personalized nature of our products, please allow 2–4 business days for your order to be processed and prepared before shipping. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Times
Delivery times vary depending on your location:
| Destination | Estimated Delivery |
|---|---|
| United States | 7–12 business days |
| Canada | 8–14 business days |
| United Kingdom | 8–14 business days |
| Australia & New Zealand | 10–15 business days |
| Germany & Europe | 8–14 business days |
| Rest of the World | 10–20 business days |
Please note: these are estimated times and may vary due to customs, holidays or high demand periods.
Shipping Costs
We offer free shipping on all orders worldwide. No hidden fees, no surprises at checkout.
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.
Customs & Import Duties
International orders may be subject to customs fees or import duties depending on your country. These charges are the responsibility of the customer and are not included in our pricing.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please contact us at admincrystalglow@gmail.com and we'll investigate immediately.
Contact Us
For any shipping questions: 📧 admincrystalglow@gmail.com
We ship worldwide and we're committed to getting your order to you safely and as quickly as possible.